Another excellent experience with Poli Mortgage Group. This was my third time working with this company. Judy Turtz and Rick Souza were excellent to work with. I will most certainly do business again with Poli.

Greg D. – Google

We have high marks for both Troy and Lynn. They have been accessible to us when needed, responsive to answer all our questions with grace, and guided us seamlessly through the process with great communication every step of the way. Lynn even championed an adjustment for me as late as two hours before closing.

Don R. – Google

I truly had the best experience with Poli Mortgage Group while purchasing my first home. Chris got me off to an excellent start, filling me in on everything I could expect during the process, and taking time to go over each step individually. I spent the rest of my time working with Rick Souza, who made my experience not only easy, but actually pretty fun. Having zero background in  finance or real estate, I had a ton of questions. Rick spelled everything out for me in a very clear and easy to understand manner. He was readily available via phone and email. I never had to deal with automated systems or operators, and if I left a voicemail, he got back to me same day. He’s also funny, which totally kept me from feeling the stress everyone talks about when trying to obtain a mortgage. I couldn’t recommend them more, and I am very grateful to them for making my whole experience easy and worry free. Thanks guys 🙂

Liz O. – Yelp

I had a fantastic experience with Poli Mortgage. I worked with Cindy from the beginning to end and couldn’t be happier. She explained the entire mortgage/house buying process to my husband and I and made us feel very comfortable as we are first time home buyers.
Rick Souza was the loan processor we worked with and he walked us through all the documentation and paperwork needed to complete the mortgage process.

Overall I am extremely happy with Poli Mortgage and I would definitely recommend them to family and friends!

Julie S. – Yelp

Amazing service, personable and patient lenders!! It was an absolute pleasure working with Rick and Jesse at Poli. I began working with Jesse in early June who was super responsive, friendly and helpful. I was then referred to work with Rick who was extremely helpful and knowledgeable. I am a first time homebuyer with no experience or understanding of the process and daily he made me feel comfortable and educated in the decisions I was making. No more than a few days in the past 6+ weeks would go by that we wouldn’t speak. Rick was always available, at anytime, for all the questions I needed answers to and his patience was incredible. I would absolute continue using Poli in any future home buying experience and will no doubt be referring them to any of my friends or family who are considering buying. Thank you so much Rick for everything!!!

Alix, Boston MA

Hero Status. Sarah used her knowledge, experience, and drive to make getting our mortgage a smooth and positive experience. She took the bull by the horns and was clear in what was to be provided by us and how we could make things go fastest. Thanks Sarah, you and your crew are heroes!

Ocean City, MD

They were very friendly and patient to my numerous and detailed questions. They were very quick and professional when processing my pre-approval letter and application. Their rate and processing costs are competitive and transparent. I’d like to give a big thanks to Sarah and Troy for their help. They made a seemingly challenging process to many buyers a great and unforgettable experience for me.

First Time Buyer, Boston MA

Poli is my no. 1 choice for mortgage! I have been working with Cindy and the team for multiple times and they are the best!!! The most efficient team – We closed another deal in 2.5 weeks. Thanks everybody at Poli:)

Xiufang, Malden MA

Judy Turtz of Poli Mortgage was wonderful – as was her support team. As complex and time-consuming as the home purchasing process can be, Judy’s knowledge and insight — as well as her pleasant, calm, and patient demeanor — made the entire process a far more enjoyable one than it would EVER have been otherwise. Judy was not only on top of current issues, she was also keenly intuitive; she was able to foresee in advance areas of emergent concern (whether the source of that concern was the buyers’ agent, our agent, the title company, or other – this alone showed me the breadth of her knowledge concerning the mortgage process). Judy was with me from the initial application throughout the pre-qualification to the day of the final closing. Inasmuch as the legalities, jargon, and conventions of the mortgage industry were not overly familiar to me, Judy was able to interpret them for me in terms that were more comprehensible to an “outsider.” I highly recommend Poli Mortgage as a whole – the underwriters and other were caring and professional. Importantly, everything this company did ran like clockwork — as a former CEO and COO of a national healthcare company, I found their operations to be nothing short of impressive!

Zillow Review, PA

We have used Poli Mortgage several times now and each occasion has been a positive experience. The firm’s responsiveness and attention to detail have helped to make each transaction very efficient and as painless as possible. We will definitely leverage Poli again and will recommend them to our friends as well.

Catherine D.

Erich and his team were great. From start to finish everything was thoroughly explained. Starting with what would be the best loan option, to the rate which did not change from what the website advertised, to the close. Collecting and asking for information only once. To being able to review and sign documents online and closing right on time. Would highly recommend to anyone looking to purchase or refinance. Great company to work with.

Zillow Review, New Jersey

Chip, Sarah and Denise were absolutely amazing to work with. I got replies immediately. Everything was clearly listed that I needed to supply to Poli Mortgage. Best experience!! I had never gotten a mortgage on my own, but I can’t imagine any other company making it as seamless as Poli.


I wanted to thank you for all of your work on my loan.  In a situation that was a huge mess, the one bright spot was the processing of my loan and working with you.  I’m not sure how much you knew about the situation at large, but both the purchase home and sale of my previous home were full of circumstances beyond my control.  The loan process with Poli seemed to be the only thing that I didn’t really have to worry about.  My previous home sold on November 21st (just in time for us to splurge a little on black Friday).  Ed, I’ll never forget your taking my calls while laid up with severe poison ivy.  Without that… we risked losing a house it took us 3 years to find.

Anyway, you guys are great, thanks again.

Paul & Kathy

I have had the pleasure of doing 4 transactions with Poli over the last 4 years. Throughout, the years I can say I highly recommend Chris Raleigh as my loan officer. He is very responsive, knowledgeable, and ensures each transaction is smooth. It was a very pleasant experience with him when I bought my house in 2015 and refinanced it in 2016. What I appreciate most from Poli is that their mortgage rates are available on their website, so you know in real time what rate you can be quoted. I am always confident that I will get the best rates possible working with Chris Raleigh who is very keen on the markets. He even helped me when he was out of the office, so I could lock in a low rate when Brexit occurred. I am forever grateful for that, since I am now saving $300/month since refinancing! I will continue to use Chris Raleigh and Poli in the future and I recommend them to all my colleagues and friends!

Rita C. – Yelp Review

The best mortgage experience I’ve ever had! My husband and I have done mortgages with other companies in the past and by far, Poli mortgage was the best. Not only did I get a fantastic rate, but the closing costs were the lowest by far, and we shopped around. Big thanks to the Poli team for making the entire home loan experience a pleasurable one. I will recommend Poli Mortgage to all my family and friends.

Rachel R. – Yelp Review

The staff was extremely efficient and responsive to our needs. As a result, our approval came through in record time. Our real estate agent actually told me, “You have an awesome loan company.” Poli’s willingness to go above and beyond during non-business hours allowed us to attach—upfront—the strongest possible documentation to support our loan contingency, which was the key factor in the seller’s decision to accept our offer among all the others.

Zillow review, Venice, FL

You can tell this company cares about their clients. I am now a first time home owner and have a great house thanks to the help of Poli Mortgage!

Zillow Review, NJ

The service, communication, guidance, and counseling provided was above and beyond anything that I could have expected. As a first time home buyer I had no idea what to expect, but they took the time to explain the process to me step by step.

Zillow Review, Massachusetts

I have been through several re-fi’s and this one was by far the easiest. The whole process from application to closing was 3 weeks. It was a very smooth re-financing.

Zillow Review, New Jersey

Easily the best mortgage buying/closing experience I’ve had. Great communication and service – not to mention the fact that they had the best rates available in my area.

Zillow Review, Maine

Christopher Raleigh met and exceeded all my expectations. Very helpful, courteous and professional. I will only use Poli Mortgage Group in the future.

Merri R.

Ms Huan Yu really did a great job for my mortgage application. I worked in Harvard Medical School and this is my first time to apply house mortgage and I know nothing about it. At the beginning, I contacted several brokers for the rates and info. Among them, Ms Huan Yu gave me the best rate and deal. She is also the most patient and thoughtful agent I have ever met. With her help my loan application goes very smoothly with Poli. The most important thing I want to mention is that Ms Yu always respond my call or email very quickly even 10PM at night or 8AM in the morning, you always feel profession and confidence when you talk to her. She has great personality and working with Ms Yu is my great pleasure. I strongly recommend her and definitely look forward to working with her again.


I  wanted to say a quick thank you for making the refinance quick and easy for me!!    It was a pleasure working with you : )


As you’re probably aware  – I closed yesterday on the re-finance. I just want to thank you and your team –  the experience with Poli was top notch. I have been referring business to you when possible.


The words “exceptional” and “outstanding” don’t begin to describe the service that Sarah provided. She always promptly returned phone calls and emails, and was never too busy to answer my questions.  Such exceptional customer service is a rarity these days, and it was a pleasure and honor to have Sarah on our side.  There were a few kinks during the process, especially during the final hours, yet Sarah was always positive, responsive to our questions, and did everything in her power to make the deal go through. You are indeed fortunate to have such a valuable employee, and I would certainly recommend to our friends and family that they consider using Poli Mortgage Group.

Nancy D.

Thank you, thank you, a million thank you’s for a very smooth and quick process with both houses!  We love ya’ll at Poli Mortgage (you too, Chip)!   Have a fantastic week and if there is anything you need from us, please feel free to call or email!


As we recently closed, just wanted to say thank you for all of your assistance through the refinance process.  As always I am very impressed with all of you guys at Poli Mortgage group.  You are very on top of all the details, extremely responsive, very service oriented and knowledgeable.  I think this was my fourth time working with you guys and it’s always a pleasure.  Very nice to work with people who know their stuff, have their act together and are always available and very client service oriented.


Just wanted to say thank you for all of the work you put into expediting the mortgage process for us – times two!   And if we weren’t already grateful, a package of delicious treat were delivered to us yesterday and I happen to be eating a really good ginger cookie right now – you are the best!!   Since the day it opened its doors for business, PMG has delivered an unbeatable product with the perfect balance of professionalism, grace and personal dedication.    We feel like part of the Poli Mortgage family and you guys are the reason why!

Adrien & Kristen

Everyone who handled this transaction were the very best with customer service and made the process easy- Very professional, patient and courteous! I would use this service again and highly recommend anyone to use Poli Mortgage.

Customer Survey Response

I was able to refinance my property under the exact terms and conditions that we were looking for. There were no hidden” costs or unexpected expenditures.

Customer Survey Response

Everyone at Poli Mortgage was helpful, answered all questions and explained everything. Poli did what was best for me and my situation.  Financing and re-financing was and is confusing to me. Poli helped me understand and did what was best for my personal situation.

Customer Survey Response

As a first time home buyer, I had three primary expectations — (1) that I would receive excellent customer service, (2) that the mortgage transaction and closing would proceed in a stress free manner and (3) I would be able to rest easy knowing that I was receiving a competitive interest rate. Without a doubt, Poli Mortgage Group met and exceeded all of my expectations.

Customer Survey Response

The process was so easy…Thank you!

Stephen O.

Spectacular experience.  One of the best companies I have ever worked with.  I was skeptical about a “no point no closing cost” product.

Andrew W.

We have repeatedly done business with Poli Mortgage for the sole reason that they consistently exceed the standards set by other mortgage companies.

Raymond G.

Very happy with the service and the speed at which my loan was processed.

Alan W.

Very pleased with the entire process.  Chris was very accessable.  Thank you Chris!

Paul M.

We found working with Chris and his staff a pleasure.  Every aspect of the process was handled very professionally.  It was a pleasure dealing with your company. – Richard and Gail

Richard D.

This was the BEST refinance I ever did.  I have refinanced many times with other Banks and Mortgage companies but Poli Mortgage was GREAT.  100% satisfied.  Thank you Chris!

Mary M.

From start to finish I am completely satisfied with Poli Mortgage Group, including the law firm that serviced my loan.  Professional all the way!

Frances D.

This was our 2nd refinance through Poli and I can’t say enough about how easy it is working with them.  There are no catches or gimmicks.  They guided us through the process every step of the way and they have my full trust.

Derek C.

I had been doing business with a larger entity for the past servicing of my home loan.  A mistake.  Instead of being treated like one more of the “cattle”, I received personalized attention and significant guidance.  Thank you PMG and Christopher Poli!

Michael C.

Thank you for making the process as easy and painless as possible and for always getting back to us promptly to answer any questions or concerns.  As always, we enjoyed working with you and will not hesitate to refer friends.

Jack P

I was happy with my experience and would recommend Poli to a friend.

John B.

Thanks for making the refinancing process so simple and painless!

Kenneth F.

Chip is the consummate professional, taking the time to consider and explain options, being responsive to all questions, and offering an extremely competitive product.  We would not hesitate to refer friends and family to Chip.

Steven P

I couldn’t be happier that I chose Poli.  My experience from the application process to closing was painless.  I want to thank the whole team – You Guys and Girls were Great!!!!!!!!

Anthony A

Very professional, prompt and effortless on my part.  Great employees.  Loved the Attorney.

Mark M

This was a very positive experience.  The staff were especially helpful and responsive.  I would definitely recommend Poli to friends!

Stacy R

Wow!  Thanks for pulling it all together in such a compressed time frame.  We are more than pleased with the service provided by Chip, Sarah, Rachel and anyone else at Poli Mortgage Group that worked on our loan.

Paul L

Chip is awesome!  I recommend who I can to Chip.  Very easy process.

Kevin K

I was amazed at how quickly and easily the refinance process went.

Lynne P

Fantastic service.  Thanks!

Eric W

This refinancing experience was a great one!  Poli Group folks, especially Sarah, were courteous, pleasant and knew their business!  Thanks again.

Ronald M

They LOOOOVED you guys! Even our realtor commented how “together” you were! Everything went so smoothly, and everything was ready! They were all so pleased!


Flawless, simple, easy and stress free. That is how I define a re-fi with you and Chip.  I will call you again in 6 months if rates go down.
Thank you so much for making this so easy!


Huan Yu has a very good customer service. She is very patient, warm and sincere. Her feedback is very fast. Her rate is great.


Easiest refinance process we have been through.  Everyone we dealt with was knowledgable and quick to respond to our questions.  Thank you for making it so seemless for us.

James O.

“Overall, this was a painless process and we are definately happy we called Chip. Poli took care of everything. There were no surprises.
You were recommended by a friend and we have recommended you to our neighbor. “

Joseph M.

Chip Poli, Sarah Zagaglia, and Bob Grenham were consummate professionals throughout the entire process. All aspects of our mortgage refinancing were explained in detail and all questions answered promptly and courteously.

Dennis J.

I’ve sent several people your way already. Great service. Should have used Poil years ago! Will certainly use you in the future!

Celeste D.

Not only does Poli Mortgage offer the most competitive rates, but their loan officers are also some of the most knowledgeable. Specifically, Chip Poli and Sarah Zagaglia are a pleasure to work with. I recommend Poli Mortgage without any reservations.

Robert C.

Working with Chip and co. is a pleasure – the loan is processed very quickly and the team is super-responsive. I recommend Chip all the time.

Jennifer G.

Ruben put us at ease every stop of the way.  Thanks again.

Kevin K.

We had a great experience with Chris.  He was available to answer our questions and was always informative.  We will definitley use him again.

Ryan B.

We are first time homebuyers. Huan Yu was extremely honest and willing to put in that extra effort to find the best rate for us. Her dedication and sincere attitude makes us feel that we have found the right mortgage loan originator.


We were looking for a loan officer through Madizhu website. After we sent the request, Miss Huan Yu contacted us very quickly even though that day was a Friday at 19:00. We chose to work with her because of her quick response, enthusiasm, meticulous service and the best rate. Our case was complicated: jumbo, self-employee and not attending the closing; plus it caught the holidays (Thanksgiving, Christmas and New Year); but with Huan Yu’s careful and enthusiastic help, we finally got a smooth time to buy our favorite house and closed on time. Thanks for Huan Yu’s help!

Shi Family

Good. Very deft, very diligent! Will work with her next time!


Doing business with Huan Yu is great. She always give you the best rate available. There are no tricks, no strings attached. She also closes your deal on time.


Ms Huan Yu really did a great job for my mortgage application. I worked in Harvard Medical School and this is my first time to apply house mortgage and I know nothing about it. At the beginning, I contacted several brokers for the rates and info. Among them, Ms Huan Yu gave me the best rate and deal. She is also the most patient and thoughtful agent I have ever met. With her help my loan application goes very smoothly with Poli. The most important thing I want to mention is that Ms Yu always respond my call or email very quickly even 10PM at night or 8AM in the morning, you always feel profession and confidence when you talk to her. She has great personality and working with Ms Yu is my great pleasure. I strongly recommend her and definitely look forward to working with her again.


I feel very fortunate to have found Poli Mortgage these past several years.  I have recommended them to several family members and feel Poli was invaluable to them as well.

Laura C.

As an insurance agent, I deal with many banks and mortgage companies on a daily basis. I have to say that the people at Poli Mortgage Group with whom I have dealt have been pleasant, courteous, and professional. I am able to process Homeowner’s insurance binders for closings quickly and correctly because the professionals at Poli Mortgage Group are helpful, prepared and organized.

Many thanks to everyone on their team especially including Shawn McCormick, Wendy Costa, and Chris Poli. It is a pleasure to work with them.

C. David Whelpley Jr. – State Funding Insurance Agency

I am the owner of the Law Offices of Sonja B. Selami. P.C that practices exclusively in residential transactional  real estate. I have worked with Poli Mortgage Group for over 10 years and I can unequivocally state that this is a company of utmost integrity and experience .  If you are looking to obtain a mortgage for the purchase of your home or refinance the existing loan, I highly recommend Poli Mortgage Group. They will never let you down. The talented and experienced team of Poli Mortgage Group continue to impress the clients with their unbelievable rates, products, outstanding service and with the tenacity to “get a mortgage for you”. This is the motto of Chip Poli, the owner of the company, that “everyone deserves a mortgage”. Chip Poli has a vast knowledge of mortgage products and the mortgage industry as a whole, which is very invaluable in today’s lending environment.  Poli Mortgage Group is a real asset to the home lending community and will continue to be this way.  I highly value my relationship with this company for now and years to come.

S.B. Selami, Esq.

Kriss Law/Atlantic Closing & Escrow has transacted business with Poli Mortgage Group for more than a decade. In that time, we have worked with many of the nation’s leading mortgage lenders. Poli Mortgage Group’s dedication to customer service and their abundant knowledge of mortgage product and procedure has always put them right at the top of that list. Poli Mortgage Group truly exhibits the best in Rates, Integrity, and Service.

S.D. Kriss, Esq.

I have worked in the mortgage and appraisal industry for 2+ decades and closely with and as a direct vendor partner with Poli Mortgage for years.  The visionary thinking, professionalism and “putting the customer first” without being spoken, has been the clear philosophy of the company and a testament to the leadership team and staff.

C.H. Lord

We at Bletzer & Bletzer PC have worked very closely with Chip Poli and Poli Mortgage Group, Inc. since its inception. We have closed thousands of loans for them. We have always found them to be prompt, courteous and easy to work with. Poli’s expertise in the mortgage industry made our job easier. All of the clients that I have referred to Poli Mortgage Group have been extremely satisfied their rates and with the level of service they have received from Poli. We look forward to continuing our relationship with Chip and his company.

C. Bletzer, Esq.